1. Can’t make it to the GIE+EXPO 2017?
    LawnSite brings the trade show floor to your fingertips with our new GIE+EXPO 2017 Sneak Peek video series debuting now in the Lawn Mowing forum.

    Dismiss Notice

Returning calls

Discussion in 'Business Operations' started by wojo23323, Mar 3, 2003.

  1. wojo23323

    wojo23323 LawnSite Senior Member
    Messages: 608

    If someone calls you about a service and leaves a message, how many times will you return the call? I will call 1 time on the day I receive the call, sometimes twice, and once a day for the next 2 days for a total of 3-4 calls. The last call I say "this will be my last call to you, if you are interested in our services in the future please us back at ###-####. Thank you". How does everyone else handle this?
  2. grshppr

    grshppr LawnSite Senior Member
    Messages: 301

    I'll check my messages at lunch, and return any calls I get then. I call back once, and leave a message if there is a machine. If they don't call back, they obviously got someone else already, or changed their mind. If there is no machine, I'll call back when I get home, around 5 or so.

Share This Page