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rude poeple

Discussion in 'Starting a Lawn Care Business' started by french's lawn care, Apr 7, 2008.

  1. french's lawn care

    french's lawn care LawnSite Member
    Messages: 40

    hey guys I recently made a website and left an area open for comments so that customers could write their own comments. well someone got on it and wrote some mean comments for no reason here is what i wrote back. how did i handle it ? should i change my response or should i have just ignored it and deleted it ? have you ever had it happen to you?

    Anonymous said...
    So, do you actually have a $12,000 dixie or did you just pick the most expensive one to put on your website.
    April 6, 2008 4:17 AM
    Anonymous said...
    Furthermore, I would remove your little blurb on how one should mow grass as that is copyrighted material that you so nicely cut and pasted. You know...if your gonna have a lawnservice, at least be original, pick your positive attributes and post those, don't don't don't water down your prices, combine mowing and weed wacking together(most customers assume that it is that way).
    April 6, 2008 4:35 AM
    Anonymous said...
    Finally, do you have a weed application licence, I do not see your name on the current list of DEC applicators dated 3/28/2008 and if you do not, how do you do your weeding??????

    Hi I don’t know if you are another lawn co. that is upset because your prices are more expensive than mine or if you are a potential customer that thinks that I am scamming them. I could just delete those comments but I have nothing to hide and will leave them up and just answer the questions for future customers. No I do not have a Dixie chopper and they run around $7,000- $10,000, but I do have a commercial grade $8,000 Bob cat mower to provide a professional cut. If you had looked on the web site where it says my new mower under links you would see it, and I sharpen my blades once a week to provide the best cut possible for your lawn. The blurb that you are referring to on my website is not copywrited and is for people to read and understand that I take pride in my work and want only the best results for them and their yard. As far as “Watering down my prices” goes I charge a fair price and don’t force things on people that they don’t need or want done every week so I offer them separate and will trim your yard biweekly to save you money not to “Water down my prices” .I do not have a License to apply Chemicals to someone’s lawn as Chemicals are bad for the environment animals, and children. I prefer organic fertilizers that will not harm the environment, animals, or children. And if you would like weeds, crabgrass, and grubs taken care of Tru green has a great program. Thank you for “asking” your questions/statements and I hope that I have answered them to your satisfaction! Sincerely French’s Lawn Care
  2. TwistedSister

    TwistedSister LawnSite Member
    from Midwest
    Messages: 81

    Well, based on the name of your lawn service, I would think you would be the rude one. But seriously, I would have just deleted those things. The comments section of most sites are for people who liked/disliked your service or people who are intersted in your services.
  3. Carolina Cuts

    Carolina Cuts LawnSite Bronze Member
    Messages: 1,152

    this has someone from LS written all over it. :laugh::laugh::laugh:
    sounds like some is just messin' with ya bro....

    I wouldn't sweat it, nor would I have written anything back.
  4. french's lawn care

    french's lawn care LawnSite Member
    Messages: 40

    yeah i probly should have just deleted them and still plan on it I just wanted whoever wrote it to see that I had done at least a little of my home work and kind of make them look like the fool. I think it was a local lco because my website is really hard to find by just doing a search. thanks for the comments.
  5. Rcgm

    Rcgm LawnSite Senior Member
    from Indiana
    Messages: 326

    Delete it. Don't waste your time on even responding.

    P.S Are you advertising for weed control without a license? Just thought you might want to know here in Indiana you are not suppose to advertise for something that takes a license if you do not have one. It is a 1000 dollar fine.

  6. MN Lawn Guy

    MN Lawn Guy LawnSite Member
    Messages: 22

    I would really like to know what chemicals are bad for the environment, animals and children? That has to be the most ignorant statement I have ever heard!! It is guys like you that give this industry a bad rep. You call youself a professional
  7. french's lawn care

    french's lawn care LawnSite Member
    Messages: 40

    no i don't advertise for weed control as far as chemicals you are going to find people for it and against it sorry i offended you.
  8. LawnCare_EMT

    LawnCare_EMT LawnSite Member
    Messages: 30

    Dude that has another LCO written all over it. It is just some one in your area upset because his business is not doing so well. Kind of funny though that they would sink that low. Dont worry about it its all part of being a business owner... just laugh about it. :)
  9. G.M.Landscaping

    G.M.Landscaping LawnSite Senior Member
    Messages: 939

    What is your website? I want to check it out.
  10. jdmcat

    jdmcat LawnSite Senior Member
    from Idaho
    Messages: 439

    pesticides save lives

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