For the poeple who have been in the business for years and years I can understand you jumping to say no on this answer as you've had the opportunity to raise your standards and weed out the PITA's. I remember bobby mentioning something of the like where you offer a "Plan B" service, I forget the actual terms of the contract. It seems evident that there is a market out there for lower standards. There are a large number of potential customers who could care less about a professional cut with perfect stripes and an edge on the sidewalk. My question to you: Would you sacrifice quality for price? I know part of it has to do with your image, but is image everything? Do you think you'd make more money if you targeted a lower class suburb with a lower level of service?