About 4-5 years ago I gave this couple a design and estimate for their front area that are in the pictures, which was the same concept but a little different. They decided to go with the cheaper guy that had just started in the business. So the told me it failed within the first year and he did redo it free of charge. Then it failed a second time and he didn't want to deal with it anymore. Now they called me back to help them fix it. They were a little ashamed and said they have learned their lesson about choosing solely on price. Now they are going to have to spend $1000's more to fix it. It is pretty funny but I'm sure they are kicking themselves for it. Sometimes we learn the hard way.