Here is my situation. I'm 19 years old, a college student, I cut a little over 40 yards and do some landscaping (mowing accounts for the majority of my work though) Many of my clients are elderly and I currently don't have them on a scheduled time to cut the grass. Most of the accounts I've been cutting since high school and they will call me a day or so before they want it done or I can just swing by a day or 2 before I want to cut as they are all relatively close to my house and it works out just fine. However, some have been calling me asking if I can come that day, while this usually works out if I'm already working squeezing in 1-2 more here and there is doable, but I don't want them to expect this to always be an option. My question is does everyone have their customers on a scheduled basis? It does seem like the way to go and all new clients I have gotten this year are on a 7 or 10 day cutting cycle. I just see this being an issue with some of the people in the area (mostly middle class). I'm also not sure how current customers might like it, if I did decide this I wouldn't implement it to them until next year though. How do you handle objections like "Well what if the grass isn't growing that much?" "I'd rather just call you when I want it done?" and so on. When I signed up a new customer last week I explained to her that I could cut her yard every 7 or 10 days for $35 but if she waited any time beyong that (with 2 weeksbeing the max) and it would be more ($40). It worked out well as we're on a weekly cutting now. I would like to know how others handle this. Sorry for the length of this thread, I look forward to your responses.