I only have one seasonal pay account this year everyone else is per time. Well like a lot of people, this season has been very very dry. We havent had any rain here for weeks and the last time we cut this lady's lot a week later you could still see the stripes as if we were there in the morning so we drove by. Today is her usual mowing day and we drove by only to see a stripped lawn from last week. She saw us drive by and called not even 2 seconds later asking why we drove by and didn't stop, I stated to her that we don't mow unless it needs mowing or even being a seasonal pay customer, remotely close to looking like it needs mowed. She through a complete S!*t fit and demanded all of her money back. We went back and forth for a while until she hung up on me. To get to my question, How do some of you that have seasonal accounts handle customers when they do not need service?