I've been cutting this one older ladies grass for about 2 years. The first year, she never had a problem with my work. Now she calls every 7 days at 7 in the morning and says stupid things like "Can you cut my grass it's getting long, I walk outside and my feet get wet". Hmmm... maybe it's because IT IS WET AND YOUR WALKING ON IT. Anyway, now she is turning into one of those "cut it shorter everytime people." I cut it at 2.5-3 inches everytime and will not lower it any lower. I came there the other day and she had weedwhacked extremely low and killed the grass around the perimeter of her house and she said... "take note of that". I felt like slapping her, how the yard looks is what people think of my company. I am not going to get paid to destroy someones damn yard like that. She always says people complain about her yard and has told me that the neighbor said I leave it too high. He's one of those guys that burns out his yard with a super close putting green sh((y push mower. I Know she's probably just making that up to get what she wants. Who the hell tells their neighbor with a better looking lawn how to cut their grass? I'm really getting aggravated. People have no reason to complain for so long that they just find something to bi*$h about. I'm about to tell her where to stick it. She's like 80 something and she sounds like she's getting a little demented. How do you guys handle senile customers?