Support has been excellent, and my actual bug list has been very small. It's more what's bugging me in useful functionality, and the lousy to non existent upgrades to functionality. I run this on 4 laptops and 2 desktops, chrome and firefox. We do fert apps and irrigation, plus mowing our own property and 2 neighbors, so our use is pretty varied. Yet real bugs to what works have been minimal and quickly fixed. If you have never had schedule software or low level software, it's a huge step up. If you are looking for a more elite product to grow a business in this competitive world, this product is not ready for prime time.