Here is the situation: one of my customers last year signed up early for one of our lawn care packages and he wanted to pay it off full in price at the beginning of the year. Basically I offered him three types of package prices, mowing every week (28 times), 1 1/2 weeks (approx 20) or two weeks (14 times) because I needed to figure out the price to charge him for the entire year up front. Well, he chose the 2 week package deal. So basically he would get mowed 14 times throughout the year. Well, throughout this past year due to above normal precipation in the summer, and because of requests made by him I came sometimes once a week. About 3 weeks ago he hit 13 times mowing so far and he only had 1 mowing let (14 times). I called him up to let him know that he only had one mowing left and asked whether or not he wanted us to continue the mowing thereafter and just charge him for it. Well, he claims that he shouldn't have to pay extra for the mowing and as he sees it he is covered up until the end of October for mowing because he chose the 2 week package based on from April until October. I explained to him about how he had us come more often than what we figured, but he still wouldn't see my way. Finally, he just said, well wait then about 3 weeks before you mow it the last time of the year. And he was all mad because of the situation. Now, I do admit that the pricing was based from April to October, but it was based on 14 mowings. So I do to a point see what he is arguing about, but not really. And to my bad, the contract, which was drawn up about a year ago, is really broad on what is covered. I want to know what others opinions on the matter is?