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Service Renewal

Discussion in 'Business Operations' started by illday, Feb 23, 2004.

  1. illday

    illday LawnSite Member
    from Rhode Island
    Messages: 89

    I'm entering into my 2nd year in business.
    Should I be sending out some kind of service
    renewal postcards?
    If so, how should I have my customers reply?(phone, mail,
    e-mail etc.)
     
    illday, Feb 23, 2004
    #1
  2. CamLand

    CamLand LawnSite Bronze Member
    from One Lawn After Another
    Messages: 1,299

    I have all my customers reply in writing...
     
    CamLand, Feb 23, 2004
    #2
  3. jajwrigh

    jajwrigh LawnSite Bronze Member
    Male, from Martinsville, IN
    Messages: 1,405

    I sent all of my customers a small packet in the mail...still waiting for a few more...
     
    jajwrigh, Feb 23, 2004
    #3
  4. Team Gopher

    Team Gopher LawnSite Platinum Member
    from -
    Messages: 4,041

    Hi Illday,

    Here is a post that has a sample renewal letter.
     
    Team Gopher, Feb 23, 2004
    #4

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