I have already began tryin to gather more commercial accounts for 2004. I have already gained three more decent sized accounts so far, but I have encountered some of the same questions and concerns from the land owners or property managers. The main question being- what services will you provide for the set maintenance fee? Example being: When the leaves start to fall, do you charge extra over the normal mowing fee, or do you charge the same until a "full blown" leaf clean-up is required. What services do you folks include in your maintenance, and when is it time to charge extra? Do you "throw in" some services for a good paying, reliable account? I would love to hear any suggestions or examples.