Through a friend I picked up this account about a month ago. This guy own's two 7-11 stores and three houses and I acquired all of them. They are all priced low but since it is five properties I accepted the deal. This guy has complained about my prices every time he asks me to do something extra. Usually because he has the five properties I give in. Now he has really set me off. He wanted two yards of mulch delivered and spread at one of his stores. First I told him I was to busy with cutting lawns right now but again he talked me into it. I quoted him a price of $70.00 a yard. He again complained I was to expensive. We agreed on $125.00 for two yards. I go and pick up the mulch and while I'm waiting I start talking with some of the other lawn guys getting mulch and it turns out that most everyone else is getting $100.00 a yard for their jobs. So that starts to eat at me. But I don't say anything to him about this. This morning I finish spreading the mulch and he shows up with a plastic border that he wants put around one of the flower beds. I tell him that was not included in our price. He wants me to install it for free. I tell him that it will probably take me an hour to install this. I tell him it will cost an additional $50.00. He laughs and says that means I would be making $50.00 an hour. I told him that is right. I always shoot for about $50.00 an hour no matter what I'm doing. He says no way and that he will pay me $150.00 for the whole job. That means $25.00 for installing the plastic border. I'm now really pissed off but do the job. As soon as I started I realize he didn't buy the plastic stakes that you need to help anchor the plastic in place. I do my best and because there is a curb around this flower bed I dig down behind the curb about 2 inches and use it to help hold the border in place then use the mulch and dirt on the other side. When I was done it looked pretty good. I go in and tell him that he need to buy the plastic anchors. He tells me that since I know what they are for me to go to home depot and buy them and install them tomorrow for him. I think to myself, what am I your Eran boy. I feel like telling him to find someone else that he can afford. I really feel like he is taking advantage of me. I'm thinking about calling him in the morning and telling him that I will cut his grass and that is all. Don't ask me to do anything else. This is probably my own fault because I let him negotiate my prices in the beginning just to get the work. I really have enough accounts now that I don't need his but at the same time I don't like losing any income. What do you guys think? My guess is your going to say I'm being a wussy and need to stand up for myself. At least thats what I'm thinking. Maybe I just answered my own question.