I have this long time customer who i have to remind to pay me about 90% of the time. Sometimes, it's 3 times, maybe 4. For instance, I clearly tell her that i need to be paid by the 1st, and she'll always say something good like "no problem". Now i have a mail slot, and she can't say that she didn't want to leave cash out. One of my least favorite things to do is to remind someone to pay me. It seems there is no nice way to do it. Pay me my money! Other times, she'll say it will be under the mat, and i sure enough, it's not there. She acts scatter brained, and i'm not sure if it's on purpose. The fact is that every time i do her yard, i know it will be an ordeal to get paid. She always says "I'm sorry", but continues to do it. In my mind "I'm sorry" is meaningless. Since i always eventually get paid, i guess it's something i'll just have to tolerate. I'm not late doing her yard, so why is she making me jump through hoops to get my money? I think she may be shocked if i were to bring it up. I'd be interested to know how any of you have dealt with a regular customer who is a late payer? I just left her a message about the last job.