ok, some of you know about one of my customers that has approx $168 in an outstanding balance from both the June & July billing. Even though she paid me the August bill still puzzles me. I didn't do any lawn care on her property for much of August through the end of the year because she had her house remodeled, which torn up the the entire lawn, and I mean the entire lawn. I never received a payment for June and July so I keep on sending her reminders over and over again in September and then October to pay her balance in full but no money arrived. Well, back in August she asked me to do her snow removal, very small drive, and I agreed. I did her drive once in November on Thanksgiving when we got a storm and decided that was it. I was not going to do anymore work for until the balance was paid in full. Even though she has been a customer for about 3 years, I decided to put my foot down. I sent her out a letter in the end of November with her one charge for snow removal ($25, which brings her balance to $173) telling her that all services are stopped until paid in full. Well just today I received a check in the mail for $100, not $173, with a note telling me that she is sorry that she hasn't paid me, funds have been tight since the remodeling of the house (she wasn't even able to finish the remodeling because of lack of money) and asked me to continue doing the snow removal and she would get the rest of the money out to me shortly. So what would you guys do?