should i worry about not getting paid?

Discussion in 'Lawn Mowing' started by lawnwizards, Oct 16, 2008.

  1. lawnwizards

    lawnwizards LawnSite Silver Member
    Messages: 2,439

    i have a customer i picked up in the middle of july. horrible horrible yard. anyway, i cut it once in july and the very first of august. before i could send out july's invoice, he pays me for 2 cuts. well, i did another cut in august and decided that instead of sending out a bill for just one cut, i would include that cut on septembers invoice. 3 cuts were billed. he sends me a note saying that i need to check my records because i over billed him. anyway, i never have caught him home to show him that i'm right. i'm afraid of cutting it anyway because he believes i owe him a cut and i probably wont get paid. am i overreacting or is it just something in my subconscious wanting me to drop him because his yard is a crap hole?

  2. Dunlaps LawnCare

    Dunlaps LawnCare LawnSite Senior Member
    Messages: 400

    nope i wouldn't cutt his yard till he pay's you what he owns
  3. Lawn Pawn

    Lawn Pawn LawnSite Senior Member
    from zone 3
    Messages: 568

    I cut for an older, very nice guy..... but he gets so confused about things!!!! He has a heart of gold but it is very frustrating trying to to keep things straight.

    Just need to have everything in writing and make copies. So far things have always worked out.

    Good luck!
  4. dfdsuperduty

    dfdsuperduty LawnSite Member
    Messages: 38

    On your invoice did you list the days that you cut... if you dont it is the easiest way to avoid things like this.
  5. brandtb1

    brandtb1 LawnSite Member
    Messages: 153

    I would try to get him on the phone and tell him the days that you cut. I would also start listing the days on your invoice. You should be able to get him on the phone at some point.
  6. 1cooltreeguy

    1cooltreeguy LawnSite Senior Member
    Messages: 630

    Always list the service dates on your invoices...clears alot of stuff up.
  7. lawnwizards

    lawnwizards LawnSite Silver Member
    Messages: 2,439

    i do list the service dates on the invoices. i think he believes that when he paid the first time that he was a cut ahead. hes a dentist and also a coroner and its impossible to ever get ahold of him. i guess i'm just gonna chance it and cut and send him a detailed invoice of all the cuts prior and present along with his payments and let him put 2 and 2 together.
  8. djchiodo3

    djchiodo3 LawnSite Senior Member
    Messages: 345

    This is why all my accounts are on a monthly basis. The price stays the same every month of the year. No confusion.
  9. Genlandscape

    Genlandscape LawnSite Member
    Messages: 185

    Dentist AND coroner!?! This guy should not have any problem paying his bills. We always list service dates on our invoices, and usually do not have any trouble collecting. If you can print a complete statement showing services provided, and payments collected. This should clear up any issues or confusion. Don't be too pushy or he may pull all of your teeth and bury you in the crappy yard LOL.
  10. ed2hess

    ed2hess LawnSite Fanatic
    Messages: 14,069

    It is practically impossible to avoid this very situation when you are trying to bill customers by the cut. That is why a monthly billing is much better and actually better for customers. You will probably lose the customer.

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