Sick of dealing with BS customers this time of year

Discussion in 'General Industry Discussions' started by Jpocket, Nov 2, 2006.

  1. 1PRO

    1PRO LawnSite Member
    Messages: 76

    I have a commercial account and i'm thinking of a number can you guess what it is ? Its your credit score going to SHI* LOL man all of us have to form some sort of repayment for work preformed 1 account is in Henrico County so to file a property lien what do they want past due balances proof of a enforceable agreement with intrest and all i need in 30-40 beans.Maybe they need to admend a new code called Landscape Lien.
    ne input.
  2. 1PRO

    1PRO LawnSite Member
    Messages: 76

    Have you ever used the be fore and is it worth the fees they charge.
  3. Envy Lawn Service

    Envy Lawn Service LawnSite Fanatic
    Messages: 11,087

    Well, I suspended services on that account... contract and all. I got a message from the account manager saying that the accountant said two checks for over $1,300 were issued in October for payment..............

    #1 - Not even anywhere near in relation to 'how/what' I billed them.
    #2 - The statement simply is not TRUE, or I sure as heck haven't recieved them.

    The truth is, the $1,300+ amount given was exactly the amount for the last 2 payments recieved... which both of them together totalled a bit more than $1,300. A check I recieved in September and a check I recieved in October.
    (Sept Check + Oct Check = $1,300+)

    Sorry... I'm no idiot, and I won't be running back due to a BS story. Not playing that game either. Going back, adding the last two checks together, then saying that was paid to me twice last month... not going to help you.

    They are still past due for $550 on the extras for September, all extras in October, and one final extra in November.

    Suspended a residential contract this week too.
  4. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    It's all I use, thou it's also a last resort, meaning I figure they're not paying anyway.

    What's it worth, that is a tough question I had to ask myself many times...

    Taking them to court is a lot of hours involved AND I have to pay the cost of court upfront (another $40, cash works best), and the worst part is, it's civil court (translation: They STILL don't have to pay!)... Now, I can garnish wages / enact liens / etc,etc... but each piece of paper I file costs another fee AND another trip to the courthouse (at least another hour), so all in all we're talking investing 3-4 or 6-8 hours of time at $60 pmh, I'm better off working!

    But I can't let it go... The LAST thing I want is some of these deadbeats bragging about it, so I have to do something to ensure word doesn't spread like that. And, a minimum of expense ($ + time), and it has to stay legal.

    The only thing I have found is olddebts puts it on their credit record for +$3 regardless of consumer package (thou not for commercials), so pick the cheapest for all I care, I really don't think it matters at this point...
    Should they pay in full (amount + late fee), I can at this point clear it off the record.
    Should they pay the amount but no late fee, I would mark it satisfied but leave it on as a collection issue.
    Should they never pay, it gets to a point in time where I can 'sell' the package to their parent agency for a 30% contingency fee (if they collect, they get 30% of the money collected) and this agency takes over and keeps on it... Interestingly enough, the deadbeat's credit record is out of my control, I can no longer touch it in any way.

    I am still waiting on two deadbeats from spring to pay up, but what can you do?
    All I can say is maybe 2-3 or 4-6 years down the road they go apply for a loan somewhere and are denied. They can then order a free copy of their credit record and oh geee whaddaya know, remember that lawn guy we stiffed? Yup.
    Maybe I get a phonecall from one of them one day asking about if they pay now will I take it off the credit record.
    That would satisfy me.

    So the reason I like it is because I can rest fairly assured that it can and will come back on them, some kinda way, some time down the road. Just like it bugs the crap out of me now, it will hopefully bug the crap out of them later.
    That to me is worth it, it's actually not enough but it takes the edge off so I can live with it.

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