Hey all. Just curious how some of the more experinced operators handle slow paying customers or clients. I service only commerical accounts, several of which are hotels, and they always seem to average about 30-45 days between invoiceand payment. I know of some operators who claim to stop servicing or cutting a particular customers account until they are current again. I don't think that is the best solution. I have instituted a late payment penalty of 10% of the total amount due and appied after (30) thirty days. Any ideas !!! What do you do in situations like this?? Thanks as always for the input!