• Thankful For Your Family…. Business?
    Landscaping businesses are often family endeavors. While this can combine the best of both worlds (personal and professional), it isn’t always smooth sailing. Click here to read more.

Some people got nerve!!!!

LB Landscaping

LawnSite Bronze Member
Location
Maine
Was talking with a customer at a job today and my phone rang, usually I let it go if I'm with someone but the customer insisted. I answer it (he knows how crazy this time of year is). Anyway it's another customer kind of a PITA, messy yard but it's right in the middle of my route. She goes on to say that she has called me 3 times to schedule her spring clean-up why wasn't it done yet??? She got real snappy and insisted that I put her on the "top of my list." Here's the kicker, she still owes me for Feb & March plowing. I wish I wasn't with a customer when she called , I tryed to be as polite as possible with her but I was fuming inside. Anyway I explained to her that we are getting through them as quickly as possible and reminded her that it has rained half of the last 2 weeks. It kills me that she has the nerve to ***** me out while still owing me for previous services. I'll be calling her tonight and as soon as I get my check I'll be dropping her quick!!!!!:blob2: :blob2:
 

charlies

LawnSite Senior Member
Location
earth
wow, that's an easy one, should have just told her you can't do any work until you recieve payment in full on her account.
 
OP
L

LB Landscaping

LawnSite Bronze Member
Location
Maine
Yeah I know, I definatly wouldn't do the work without a check first. Just amazes me that people can be such a PITA. She owes me money but still thinks she deserves "priority treatment."
 

Blade O Grass

Banned
Location
NC
My hubby had a lady insist that her lawn be priority, but she would only pay after running real late on payments each month. Nice yard but not worth it. I say drop em.
 

EastProLawn

LawnSite Bronze Member
Location
Providence, RI
I told a customer exactly those words.

Joe Smoe Customer " Why have'nt you guys done my lawn yet, it's been over a week"

My response " why have'nt you paid your invoices, it's been over 4 months"

Payment arrived 2 days later.:D
 
Top