This could apply to new start-up guys or people who have been in business many years. I know many of you already use e-mail to communicate with customers, but I just started this season, and it has worked out VERY well. It is so much easier than a phone call and quick too. It works for everything from sending plant pictures to estimates. It has been so useful this season I am wondering how I got along with out it. Just thougth I'd offer up the suggestion.