Sometimes a customer just needs to talk....ALOT

Discussion in 'General Industry Discussions' started by ReddensLawnCare, Mar 15, 2011.

  1. bstsrvcs

    bstsrvcs LawnSite Member
    Messages: 18

    I have a client who likes to chat, he would go on for hours if I'd let him. A certain amount of relationship-building can be great for your business. If it gets out of hand, however, I politely remind them that I am on a schedule and folks are waiting on me.

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