What would you do? I had a contract last year to care for a lady's weed infested yard. I mean this yard was infested! It is a very small yard and was really easy to care for. As far as getting control of the weeds I mean. I killed all of the weeds in two applications, and had her on a fertilizer plan for the rest of the year. Once the weeds were totally dead and gone she was noticing bare spots. It was her opinion that I had burnt out the lawn with the fert. treatments. At the time I didn't realize she was referring to the bare spots. I thought she was referring to the fact that her unwatered lawn which was in 90 degree weather and in the middle of a drought had some dormant areas. I just told her she needed to water her lawn. Which she admitted she was not doing. So I call her up to see if she wants service this year, and she says, "what for?" "You burnt my lawn up last year with all of those chemicals." Now I had asked her last year if she wanted me to overseed her lawn in the fall, and she declined and said maybe next year. I assumed it was for financial reasons and didn't pry further. Now I'm torn. It's not my fault her lawn looks awful. I killed the weeds like she asked. I fertilized the grass she did have. I offered to seed, and she said no. The nice guy in me wants to reseed her lawn with the left over seed from last year, just to make her happy, but the business man inside of me just wants to make her pay the full price to reseed. Or what if I reseed her lawn for the cost of the product with the stipulation that she sign a new contract for weed control this year? I somehow feel I didn't paint a clear picture for her about the hurdles we were going to encounter in working on a weed infested lawn. I'm just wondering what other's would do. I always try to keep my customers happy even if it doesn't make business sense sometimes.