Anyone have any experience with theses guys? I ordered a Redmax bcz2600s before Christmas, and got a e-mail confirmation of my order right away. they have a great web site and offer free shipping and there prices are good. now I ordered a blemished back-ordered trimmer, OK I know it takes a couple of weeks usually for back orders to come in but at this point it's been 8 weeks! I sent a email asking for a updated status at 5 weeks, got NO response, so I call 2 days later and got a song & dance and was told "it should ship next week." Last week I sent another email (week 8) and guess what NO RESPONSE! I'm calling again Monday and canceling and won't shop them again. anyone else have this problem with these @sses?