In an effort to get more irrigation topics going this winter.......... What makes you loyal to your supplier? Price? Location? Knowledgeable workers? Delivery? Convenience? Been using them for 20 years? Free donuts on Friday? I stick with Ewing for a few reasons. Mainly, Dennis the manager goes out of his way to make me feel like we are a major company even though we are a low volume buyer since we only do service. He calls to let us know when there are classes available, some sales going on, if I want tickets to baseball games, etc. He has referred me to another guy that was retiring, but I didn't have the manpower to take that guys customers at that time. They all refer to us when homeowners call. And overall their pricing is for the most part better than the others for me. They are also located right off the interstate, one exit up from my shop. Dennis also talked me through a repair one Saturday on the phone for about an hour total. Valve would turn on run for about a minute, and then zone would shut down. It eventually turned out to be a drip pressure regulator that the original installer put in backwards. It worked for 3 years and then failed. dennis asked if there was one, and I couldn't see one in the VB, so I dug past it and BINGO! Buried, and backwards. So thanks Dennis, Dave and Mike.