survey on bid acceptance time from customer

Discussion in 'Lawn Mowing' started by rider1000, Apr 14, 2001.

  1. rider1000

    rider1000 LawnSite Member
    Messages: 47

    Just curious how long it takes most of you to get answers on bids back from your residential customers. We've had some that are taking up to 3 weeks to get an answer and some are getting back to us in 1-2 days. Is this pretty typical of most of your residential customers?
  2. 65hoss

    65hoss LawnSite Fanatic
    Messages: 6,360

    If the person is home, usually its then. If we leave an estimate they usually call back within 1 day. I don't think I've ever had a residential that went longer than a few days.
  3. little green guy

    little green guy LawnSite Senior Member
    Messages: 955

    It depends on what time of year it is and how soon the people want the work done. I've had peopel tell me on the spot and some 3 weeks later.
  4. jrebeiro

    jrebeiro LawnSite Member
    Messages: 94

    Same here.... longest was over a month later.
  5. Chopper Lover

    Chopper Lover LawnSite Senior Member
    Messages: 288

    I have had from 24 hours to a month.

    Something I started doing is adding to the proposal a "price good through" date. That tends to get faster responses and allows me to compensate for seasonal price changes if I need to.

  6. smburgess

    smburgess LawnSite Senior Member
    Messages: 467

    I agree with Chopper Lover... I always put in a "good through" date. I just think it makes sense.
  7. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Messages: 7,547

    most of mine are within a few days to a week. I have had customers keep flyers i have thrown for over 2 years though.
  8. jrebeiro

    jrebeiro LawnSite Member
    Messages: 94

    I have a good thru date on all my proposals and some still take a long time. I usually like to do a follow up 14 days later if I get no response.
  9. jeffyr

    jeffyr LawnSite Senior Member
    Messages: 876

    I offered a 10% discount on the first month if the contracts were returned in 2 weeks. That was in February so I could know if I needed to add cust. Some were 2 days...some were 6 weeks.

  10. little green guy

    little green guy LawnSite Senior Member
    Messages: 955

    On my landscape estimates I always but in it that the price is vailid for 30 days

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