am i heartless? ok, heres the scene: a grass cutting customer calls tuesday and asks if i could lay some sod at her moms gravesite, it must be done by sunday. small job(120 sq ft) , i am busy as heck, but i tell her ill make sure it gets done. she proceeds to call me every freakin day, saying she went up there and it wasnt done, i tell her to chill, it will be done by sat afternoon. now, 120 sq ft of sod doesnt make me crap, this is more like a cortousy call with a little pocket change. then she calls and says she bought some mums , can i pass by the house and pick them up and plant them at the sight. now im getting a little pissy. ok, so she comes to the sight originally and i take a measurement, thats how i arrive at 120 sq feet. now, sat morning, in the rain, i go pick up her ugly mums, and go lay the sod. she calls sat afternoon and says how cum i didnt finish? im about had it with this loon, i didnt even call her back. she persists, calling me over and over again, finally, i call her back, she says i didnt go to the full borders of the sight, i tell her she was right there when i measured, it was 120 sq feet, and thats what she got. she insists i go back NOW, and she will meet me there to tell me what she wants, i tell her im watching football, drinking beer, and anyway i cant get anymore sod, i need to order it in advance. she freaks, tells me not to cut the lawn any more, and she will not pay our agreed price for the sod. i tell her to calm down, it was a misunderstanding in the borders of the sight, we will get together during the week and ill take care of it. she insists ITS RIGHT NOW, OR NOT AT ALL. i say fine, not at all. now i just want to get paid, she says she wont pay, im thinking ill go to the cemetary and take back my sod. good idea? bad idea? any input anyone?