I hang up on peolpe as soon as I determine that I am being read to! I just tell them I'm not interested and please dont call this # again! BUT If I could get just a few or so people stay on the line long enough to give me some info.... "Hello, Is this _____? (I have a names & # list) My name is___of ABC Grass Maint. Do you mind if I ask you a couple of questions? (I need some input here!!) Have you used LCOs in the past? Are you currently using one? If so, what services did you recieve? Were you satisfied? (How much did it cost??) Thank you for your time. I would like to offer you a coupon for a free something ("only w/ service sign up" stipulation). I can deliver that to you myself when I give you a free estimate." Just brainstorming while it's raining. Wucha think?