Terrible Customer Wants Me Back After Firing Me Twice

Status
Not open for further replies.

hal

LawnSite Fanatic
Location
Kansas
I wouldn't give him the time of day, I wouldn't have wasted the time to post this, it's not even close to worth your spit, just ignore it, don't consider it at all....it didn't happen....
 

Trees Too

LawnSite Fanatic
Location
USDA Zone 6a
I got a surprise message from a former customer today. He wants me back after firing me twice. I worked for him for the end of the 2011 season and the beginning of the 2012. Crappy lawn that he always wanted me to wait to mow until it was overgrown and then wanted it mowed immediately. I took it as a referral from another customer a few houses away. Never liked him or his crappy lawn but I tolerate a bit more on referrals.
He let me go once because he found someone cheaper, then hired me back the following season for $10 more per cut than I had charged him previously. I was there to cut it at two weeks, as scheduled, and he asked me to skip it until the following week. Well, Hurricane Sandy rolled in right after that and I was busy mowing and cleaning up my priority customer's lawns. He kept calling and asking when I'd be there...before the end of the week I kept telling him. He was pretty far down my priority list. So mid afternoon that Saturday I'm quite literally on my way to his place and my wife calls to tell me that he called and was quite irate and said to never-mind, he'll just find someone else. No problem...good riddance. I actually enjoyed driving by and seeing his overgrown hurricane-trashed lawn looking like crap for weeks before he did find someone else. No further contact until his call today, nine years later.

His message was that he wants me to mow for him and to call him back if I can do it. At least that leaves the door open for me to just ignore him. :)
Just like a break-up/make-up mentality of a flaky ex-girlfriend.

"You just slip out the back, Jack;
Make a new plan, Stan;
You don't need to be coy, Roy;
Just get yourself free;
Hop on the bus, Gus;
You don't need to discuss much;
Just drop off the key Lee;
And get yourself free." :headphones:
 

44DCNF

LawnSite Platinum Member
I like @sjessen ’s idea.

this could also apply, I suppose

1630191752571.jpeg
 
OP
F

Freaky Fido

LawnSite Bronze Member
Location
Northeast USA
Didn't read the thread. All I can says is I've done it more than once and always without exception has ended poorly for us. No take backs ever again
Then you missed the part about the account having a horseshoe-shaped driveway that I can have all to myself. Ideal access. But that's the only thing the account has going for it. I won't even be calling back.
 

Oklawnhoma Lawn Service

LawnSite Senior Member
I got a surprise message from a former customer today. He wants me back after firing me twice. I worked for him for the end of the 2011 season and the beginning of the 2012. Crappy lawn that he always wanted me to wait to mow until it was overgrown and then wanted it mowed immediately. I took it as a referral from another customer a few houses away. Never liked him or his crappy lawn but I tolerate a bit more on referrals.

He let me go once because he found someone cheaper, then hired me back the following season for $10 more per cut than I had charged him previously. I was there to cut it at two weeks, as scheduled, and he asked me to skip it until the following week. Well, Hurricane Sandy rolled in right after that and I was busy mowing and cleaning up my priority customer's lawns. He kept calling and asking when I'd be there...before the end of the week I kept telling him. He was pretty far down my priority list. So mid afternoon that Saturday I'm quite literally on my way to his place and my wife calls to tell me that he called and was quite irate and said to nevermind, he'll just find someone else. No problem...good riddance. I actually enjoyed driving by and seeing his overgrown hurricane-trashed lawn looking like crap for weeks before he did find someone else. No further contact until his call today, nine years later.

His message was that he wants me to mow for him and to call him back if I can do it. At least that leaves the door open for me to just ignore him. :)

I'm pissed off that any customer could possibly be that bad
 
Status
Not open for further replies.

Top Forums



Top