Thank you TruGreen

Discussion in 'Lawn Mowing' started by tiedeman, Jul 23, 2004.

  1. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    I just want to say a big thank you to TruGreen for doing poor quality work. Your poor quality work and products have given me an opportunity to take your ex-customers and give them a fair priced, quality service, and great product fertilization program.

    I am living my make ex-customers of TruGreen have a green and weed free lawn. Thank you TruGreen!
  2. dcondon

    dcondon LawnSite Silver Member
    Messages: 2,246

    We have been getting them also Troy. They have ruined about 3 of our lawns. I love to see a nice dark green lawn now.
  3. Precision

    Precision LawnSite Silver Member
    Messages: 2,995

    Tru green is my favorite. Some of the local guys actually do their job, but the Tru Green guys are keeping me good graces with my clients. I tell them they aren't the only ones and give them permission to get rid of Tru green. They love that.

    HOOLIE LawnSite Gold Member
    Messages: 3,981

    As bad as their rep is getting, I'm surprised TruGreen can still attract clients. I guess its like McDonald's food. You know its not that great, but they are everywhere and you still find yourself running in for lunch a lot.

    I'm going to start offering lawn treatments next season, already have verbal commitments from many of my customers who use TruGreen.
  5. Macvols

    Macvols LawnSite Member
    Messages: 54

    Trugreen has always done their job with knowledge and hard work
    Noooooooo Complaints at all!!!! :)
  6. TScapes

    TScapes LawnSite Senior Member
    Messages: 453

    Hey Macvols! I have seen you post your favor of TG everytime someone says anything negative about them. My conclusion is that you either work for them or are in bed with them. Until you actually work for them, you may keep that opinion. But once you work for them for longer than a year, you will have a true understanding of what everyone is saying. Here is a thought for you to dwell over.... why is it that when TG decided to start buying landscaping companies and eventually merged with Landcare, everyone started applauding? It is because they were waiting for Trugreen to make a mistake. Since then, TGLC has sold their Design Build division to ECI-Valley Crest, had all the head of acquired companies leave the TG family, and their parent company, Service Master, had their stock value drop to an alltime low. This was a major business @*^$-up! Since then, they have lost millions of dollars of business, but are finally starting to stand back on their own feet. TG has always cared about one thing.... Profit! That is why they treat their employees, especially their managers, the way that they do. They are simply as good as their techs. Some are good and do a great job, but most are not properly trained and end up "Ghosting" sooner or later.
  7. westwind

    westwind LawnSite Senior Member
    Messages: 444

    TScapes hit the nail on the head, nothing but complaints over here. TGCL has given me several accounts due to poor service. :p :p
  8. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    Hey Troy, where's your signature line???
  9. meathead1134

    meathead1134 LawnSite Senior Member
    Messages: 637

    I noticed last week that TGCL is now into snowplowing. (I passed 2 snow plows) I'm not making any judgements, but I hear of alot of complaints about these guys on their service. I wonder how they will do in snowplowing??
  10. Stinger

    Stinger LawnSite Senior Member
    Messages: 252

    We maintained a local church for six years. No contract, pay per svc billed monthly. Liquid weed control and fert for the irrigated areas with mowing on a as needed basis. Tru Green comes in and does some major landscape upgrades. I call my contact on the church board asking why I wasn't considered for a bid on this work. Next thing I get a letter saying my services will be no longer needed in 30 days. After a second call to the board, they tell me Tru-Green will service them every month for what I charge per cut. Therefore if I can't beat their price then don't bother to bid! Go figure? Really good christian attitude huh?

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