Thank you veterans of lawnsite!!!

Discussion in 'Lawn Mowing' started by LALawnboy, Jun 4, 2006.

  1. LALawnboy

    LALawnboy LawnSite Senior Member
    Messages: 457

    i never post much, just usually read up on the different threads, but i definitely would like to say thanks to all the veterans of this site. had a situation today with a new customer (referral from one of my well paying customers, so i felt obligated to at least take a look): went over to the house this afternoon and walked the property with the wife and gave her a price. well, she starts the old "but my last guy did it for xx amount". in the past, i probably would have given in and let that be the price. but i actually held my ground, and i surprised the hell out of my self. this lady was going on and on, and then comes the question "do you bag?" and i said no ma'am, i mulch. and without missing a beat, but my last guy used to bag and do it for such a cheaper price. (right now i'm thinking, well if that guy was so great, why did you have to call me to come out here?) well, i stood my ground again since i haven't bagged a lawn in a couple of years. well, i ended up getting the account at my price and my way of doing it. once again, i just wanted to say thanks for all the threads about dealing with customer's nonsense and how to handle it.

  2. MOW ED

    MOW ED LawnSite Fanatic
    Messages: 5,028

    Hey Todd Good Job at being a businessman. I must say that your story was familiar to me also in the old days. Its like I was standing next to you. What a good feeling when you set your terms and get your price on a job.


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