Thanks to MTD PRO

dylan

Member
Many thanks to MTD PRO Canada. The people there replaced the mower I had been using for just over a year because it had fallen apart. Once they understood the gravity of the situation (no mower) they were very helpful in getting a new mower out to me right away. You can't get much better help from a company than that.
Thanks again.
Dylan
 

BUSHMASTER

LawnSite Senior Member
Location
Columbus Ga
Enjoy the fact that finally customer service handled thing like there supposed to maybe their not that busy.
congrat's
 

Richard Martin

LawnSite Fanatic
Location
Greenville, NC
Dylan wrote:

{The people there replaced the mower I had been using for just over a year because it had fallen apart. {Stuff snipped} You can't get much better help from a company than that.}

How about them making a mower that doesn't fall apart after a year of use?
 

Lazer

LawnSite Bronze Member
Well I'm glad the now understand gravity.

Once their engineers understand a few more scientific principles, they'll be all set.
 

bob

LawnSite Platinum Member
Location
DE
Now that you have a brand new MTD mower, sell it !!!
 

CandJ

LawnSite Member
Location
Northeast Ohio
Another reason to stay away from MTD - they have enough trouble making residential equipment that won't fall apart....let alone commercial.
 

Turf Kutter

LawnSite Member
Dylan did them a favor for calling them instead selling it for scrap they worked out both ways 1.Dylan got a brand new mower and then 2.They can look at the mistakes and fix their mowers from there and they can improve them and they will hold up better and make more money of a better mower.:)
 

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