Here is my problem, with the current state of the economy and the competition as rampant (Lco on every dang corner) is it better to educate them or just let them go on and fark it all up? On the one hand I'd just as soon say nothing and let them figure it out the hard way like I had to do it, on the other they're as likely to ruin a customer for good in their contemptuous and inexperienced ways. And once a customer is ruined they might never call another one, you or me neither... Which, it's not about being better than them, I was in those shoes too and I did the same thing(s), but... Either way it's not win-win no matter how I look at it, if a new Lco totally fouls up more than a few jobs it hurts some kind of way, too... Not to mention that not saying a word intentionally might have some kind of a way of coming back around But if we educate them we might just see as much if not more competition next year. And it might force them down and out, on the other hand they might not get fired, they might hang on, you see ... And sure it might not even make a dang difference at all What's your take on it?