so let's see how honest you are: i just went on an estimate. it's a customer whos home i maintain, who needed work at her office. we chat for a moment, then she proceeds to show me what they need. i'm writing it all down, and i'm at a figure of, say, $2400. before i can even talk numbers, she goes, "bob, i'm just telling you in advance, if the estimate comes in at $6000 or less, i can give you the ok on the spot. but, if it's over $6,000 , the company policy is, that i have to get 2 other quotes." i'm thinking...."is today my birthday?" ok, i smile, and say, "don't worry mrs jones, i can keep it within your budget, the price i have here is........." . what's the price? you originally were thinking around $2400. she blurted out $6,000. what do you do? what, do u think, i did?