I mainly trim, mow and blow and a little light landscaping. All of my customers are great and shower me with compliments on my work.....except for one. She's a profitable customer that I mow three of her properties for. The problems originate from an apt. complex that all I hear are complaints from. "Cut it shorter"....."Does he ever weedeat?"....."He didn't blow off my sidewalk". If it wasnt for the other easy-money properties of her's that I cut I would have already dropped her. So, what was your last straw with some of your own more profitable customers?