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the post office

Discussion in 'Business Operations' started by thom, Apr 14, 2011.

  1. thom

    thom LawnSite Member
    Messages: 159

    what can you do when you discover the P.O. failed to deliver your
    direct mail?
  2. GunnPropertyServices

    GunnPropertyServices LawnSite Senior Member
    Messages: 374

    not sure what you mean but i would go down there and talk to them ASAP
  3. thom

    thom LawnSite Member
    Messages: 159

    I was told,there isnt a way to track bulk mail delivery.
  4. JFGauvreau

    JFGauvreau LawnSite Bronze Member
    Messages: 1,298

    Hmm that's a good one, I would definitely go there and ask why it wasn't done.

    -Give my money back
    - If they lost your advertising, say you had 5k fliers, then I would expect them to repay them, if its their fault.
  5. UpNorth

    UpNorth LawnSite Member
    from NE,US
    Messages: 210

    How do you know it wasn't delivered? It is true you can't track it. But you should mail one to yourself to get an idea.

    How many pieces did you mail?

    Is it "Standard" mail or first class? When you say bulk I assume "standard."

    You do know that even though they claim 10 day delivery there is not guarantee. My standard mail has taken up to 3 weeks sometimes.

    Did you put a return address on the cards?

    I can understand your frustration, I was PI$$ED the first time i did "standard" mail and it took that long.

    I think your mail will get there.
  6. thom

    thom LawnSite Member
    Messages: 159

    17 thousand 5.5 x 8.5 postcards were mailed,but not all were delivered.
    some of my family and friends,and current customers never received them.
    I am not sure of the mail class the add agency used.
  7. JB1

    JB1 LawnSite Fanatic
    Messages: 5,904

    check the mail mans trunk, probably still there.

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