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They want it brown

Discussion in 'Lawn Mowing' started by Ability, Sep 3, 2004.

  1. Ability

    Ability LawnSite Member
    Messages: 90

    A strange trend has been happening here in Tennessee and I wonder if it is the same all over.

    I am getting people calling for lawn service and when I go out to give a bid they say they want it so short that the lawn gets burned and turns slightly brown.

    I am sure they are not wanting to save money because I always discuss the fact that I cut every week.

    But, evidently there are so many homeowners (neighbors of the potential customers) who don't know what height to cut at and usually cut it too short that the potential customer thinks this is the best height and wants their lawn to look just like their neighbors.

    I tell them that it is so short that it is brown and they reply that it may be brown but they like to short "crisp" look.

    This is insane.
  2. CamLand

    CamLand LawnSite Bronze Member
    Messages: 1,299

    I had a customer years ago that would get upset if we didn't cut his lawn.His lawn was like cutting pavement basically nothing thier but he wanted those stripes every week...
  3. locutus

    locutus LawnSite Bronze Member
    from NC
    Messages: 1,266

    I refuse to do any "scalp-cuts", unless its just prior to aeration/seeding.
  4. EJK2352

    EJK2352 LawnSite Bronze Member
    Messages: 1,150

    I have a customer like that. We were in a drought and I wasn't going to cut any of my customer that didn't have irrigation. I got a call Monday (usually cut his place Thursday or Friday) "Why didn't you cut my lawn last week". I told him that I skipped him because of the dry conditions it didn't need cut. He said you told me you would cut it weekly and I want it cut weekly. I haven't missed a weekly cut since then.
  5. snowmizer

    snowmizer LawnSite Member
    Messages: 149

    i have a guy that wants it cut it at 2" i park down the street a little ways so no one can see me. but he also has full fert. program? confused
  6. jphag

    jphag LawnSite Member
    Messages: 219

    I tell them I won't cut this short because of all the downfalls with short grass, more weeds, more water used, etc. and last but not least it looks awful and I don't want my reputation ruined because thats how they like it. Cancel this customer.
  7. dkeisala

    dkeisala LawnSite Senior Member
    Messages: 911

    They want it to look like a golf course but they don't want to invest the time or money into what's required to make it look that way.

    I had a good client ask me today why I didn't have a reel mower. I told him a 20" Honda reel mower cost about $1,800 and his was the only lawn I couldn possibly use it on because it's perfectly flat where most lawns aren't. He likes it so short that rotary mowers just don't cut very well unless it's double-cut as rotary mowers leave little wisps here and there. Sure, it gets tons of fert and water and actually looks great throughout the year but why would I spend that kind of money on a reel mower that's only used for one client? I told him "Dick, your lawn may not be perfect but it's pretty damn close!"
  8. Steve9

    Steve9 LawnSite Member
    from Texas
    Messages: 228

    Wow! You didnt have to start calling the guy names!
  9. TClawn

    TClawn LawnSite Silver Member
    Messages: 2,036


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