On my flyers (the back) I have some check boxes where people can fill out what they want, when they want it and how they want billed then they return it to me. Well (now regret) I gave three options for mowing weekly, biweekly, and on-call. So guess what most are checking off. I'm thinking about telling people that the "on-call" option" is reserved for just that (not regulars). Maybe a situation where someone is out of town or to busy that usually does their own. This became a problem after I had to mow a few lawns that were maybe 6"-8" in height (really nasty and took way to long to make anything). Do you guys/ gals think thats reasonable to tell them or how would you handle this? How do most of you setup your accounts?