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Things I Have Learned My First Year

Discussion in 'Lawn Mowing' started by Rhett, Aug 14, 2002.

  1. Rhett

    Rhett LawnSite Bronze Member
    Messages: 1,071

    1. I am alot dumber than I thought
    2. Most potential custumers are all single mothers with a limited budget and a child with 6 toes, or at least that is what they would like you to believe
    3. If you advertise one time or all the time that will mean the last time they had the lawn cut was when the big hair bands were in vogue.
    4. Never, I mean never offer a discount to anyone but your mom
    5. The list could go no and on but would like to hear your special twist.

    Just Venting :blob2:
  2. dlandscaping

    dlandscaping LawnSite Senior Member
    from mass
    Messages: 835

    Heres a few things ive learned this year from this site and incorporated into my biz.
    1. bagging is waste of time
    2. Lesco mowers are junk (personal experience)
    3. Importance of dealers
    4. PITA customers come and go dont get discouraged keep with it
  3. Rhett

    Rhett LawnSite Bronze Member
    Messages: 1,071

    6. If the mower does not go thru the gate Ido ot want it.
    7. All jobs are not worth bidding on
  4. CWPacky

    CWPacky LawnSite Member
    Messages: 7

    8. you can not make everyone happy, if tyou have not figured that out yet!!!!!!!!!!!!!!!!!!!!!!!!!
  5. greenman

    greenman LawnSite Addict
    Messages: 1,405

    1. How to better price a job and feel comfortable with it.
    2.Someone else got the job because he/she was cheaper.
    3.Quality counts. If you get the job, do your best, always be professional, that way when the low bidder comes around your customer will tell them, "I already have a professional lawn service, No Thanks."
    4.Realtors are cheap.
  6. Lawn Wizard

    Lawn Wizard LawnSite Member
    Messages: 99

    In my experience :
    1. Trust my instincts
    2. Collecting money from deadbeats is the worst part of my day.
  7. Alan Bechard

    Alan Bechard LawnSite Member
    Messages: 175

    Never ever ever say "It has been a while since you broke anything!!"

    If something does not seem right with a customer, it wont get better.

    Al B
  8. steve122

    steve122 LawnSite Member
    Messages: 208

    seems that the part that broke is always the one the dealer just sold the last one of.
  9. m&m

    m&m LawnSite Member
    Messages: 169

    and never say no to a job.......give them your price and go on............u may/may not get it
  10. Darryl G

    Darryl G Inactive
    Messages: 9,500

    Rhett - I disagree strongly with your #4. You just have to discount from an inflated price! Why do you think everyone wants you to present discount coupons at the time of the estimate?

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