i did an estimate today for 2 neighbors. both were very nice ladies, with beautiful properties. i should say potantially beautiful. they both wanted alot of work maint wise...mowing, fert programs, shrub trimming, 10-12yds of mulch each, bed edging, etc. they have both used different services, several in the last few years, that just werent cutting it. even on the frozen ground i could see an abundance of crabgrass and clover, bare spots that once were grass, and some moss started to develop on both properties. the edging was of poor quality and obviously done with a line trimmer rather than a mechanical edger. they were unhappy with the weeds, the need to reseed every spring and mentioned there were tons of dandelions every spring. thier properties were non irrigated. this, the lack of english speaking help, and basic unreliability were thier issues. they put together a "questionair" between them. i obviously dazzled them with my superior knowledge. they admitted to be "interviewing" others as well, and asked what questions they should add to thier list. they want to make sure thier man is knowledgable to cure thier turf problems. in a "quiz like" fashion, what questions would you suggest be on thier list , using the lawn quality problems i described above, as well as the other issues.