Hortico won't budge on the 1000 dollar deductible on glass we argued it with them at length a year back. The only claims we ever get are glass and the bastards wont cover them because they aren't big enough. So in thus case we would of been out the entire cost. Iv gotten a guy that's taken out 2 windows and some sort of drain this season. I dare him to make it 4 I double dare him my good will towards his years of service are at and end.