This just ticks me off when a client does this.

Discussion in 'Lawn Mowing' started by QualityLawnCare4u, Jun 19, 2008.

  1. QualityLawnCare4u

    QualityLawnCare4u LawnSite Gold Member
    Messages: 3,758

    Ok, today keeps getting better after my first "incedent" today. My daughter goes to this gymnastic class two days a week. The lady that owns it to me has always acted like a first class snob.

    Last month she asked me if I could start mowing her property and she would take it off the bill. My wife was all for it since this ain't a cheap class.
    I told her I would do it for 60. The yard was in horrible shape, had never been weedeted and grass clumps everywhere.

    It took me over two hours to get it looking good the first time then about an hour the second time. When my wife went to pay Monday she told her I had only did it one time. I went in yesterday and showed her the 2 bills,the exact day and time I got there and left. She acted fine with that and said she would take it off the bill.

    That was yesterday and I told her that I would be there this afternoon at 5:30 to do it. I get there this evening and the yard had been mowed. No weedeating, grass clumps that looked like hay. horrible mowing job. This just set me off into a rage.

    I go inside to have a little chat with her and she was in back of the gym with a bunch of little girls and I figured as mad as I was it might be best to leave. On the way out I told her secretary that I appreciate D***a calling me and letting me know the grass had been cut with gas 4 bucks a gallon and it took me 8 to get there and I would be mailing them a bill.

    I feel likem this is just totally rude, disrespectful and a sorry excuse for someone to do us like this! And this was one of the very few times I did not use a contract that I started doing after finding this site. Lesson learned, use contracts and by god make the clients back it up!

    Funny thing is I never liked this lady the very first second I met her, the old gut instinct. You could tell she was a snobby high class person.
  2. Scagguy

    Scagguy LawnSite Bronze Member
    Messages: 1,522

    Sounds like your daughter will be having a new gymnastic teacher very soon.
  3. Liquidfast

    Liquidfast LawnSite Senior Member
    from Ontario
    Messages: 739

    Its amazing what peoples perception does. If you speak to her, you might find that she wasn't happy with the service....or she just had some free time.

    I used to jump to conclusions, now I speak with people first then figure out a resolution.

    Good luck
  4. zemzabob

    zemzabob LawnSite Senior Member
    Messages: 321

    All I can say is Super Soaker and Round Up.
  5. Chris G

    Chris G LawnSite Member
    Messages: 95

    yeh sounds like a great idea!!

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Messages: 1,568

    Well contract or not,itz not worth the paper itz wrote with residential,i know you are mad.
  7. tamadrummer

    tamadrummer LawnSite Bronze Member
    Messages: 1,102

    Should have gone with your gut on this one man.

    Those people are worthless! She figures her skills at tumbling are more valuable than yours at beautifying her property. Her brick and mortar bills are more than important than your equipment costs and consumable costs.

    She is a completely valueless person in the world I live in and personally my son would not be enrolled in her school for a second longer!!

    Good Luck with this!
  8. fastcat

    fastcat LawnSite Senior Member
    Messages: 799

    sounds like round up might be doing her a favor. do something that would make it grow un controlably or get a lot of crabgrass bulbs and set them free.
  9. QualityLawnCare4u

    QualityLawnCare4u LawnSite Gold Member
    Messages: 3,758

    Liquidfast, don't know how she could be unhappy with the sevice. The parking lot/sidewalk was full of weeds growing through the cracks, weeds around building had never been weedeated. Parking lot full of trash and when I finished it was in prestine condition. Whoever did it did not get to within two feet of the building, no weedeating, mowed over the trash, did not blow off parking lot and left grass turds all over the yard. I double cut it just to get rid of the clumps, I can not stand to leave grass clumps in a yard.
  10. QualityLawnCare4u

    QualityLawnCare4u LawnSite Gold Member
    Messages: 3,758

    Actually she is the only gymnastic teacher in the area. Well know and travels to competion quite often. They are going to Disney World on July 2nd for competition. She is just one of these kind that is an arrogant, rude, snob.

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