I have pretty much been a t&m guy but with the consumer being educated at Home Depot and Lowes it is difficult to justify $45.00 for a rotary head (plus labor) so I have been considering the "book rate" method for pricing. The auto repair shops get away with it so why not for our industry? For example suppose you charged for a service call and have a "simple break - 1 coupling and 2 clamps for $18.00 and a compound break - 2 couplings, pipe and clamps @25.00. Of course if I encountered roots and other problems it would be more. I live in Nassau county NY and things are a bit more here in the Northeast. We get $65 to- $75 for a service call, and then book rate for repairs would be added, but what is the general consencus of the "book rate", and do you think $20.00 or more for a break would fly? Do you think $55.00 for the first rotary head (installed) and $45.00 for each additional head is too much or to little.