Times when you say, REALLY?

Discussion in 'General Industry Discussions' started by wegomow, Jan 26, 2013.

  1. ReddensLawnCare

    ReddensLawnCare LawnSite Bronze Member
    Messages: 1,651

    The fact that you were going to do it again made me think that. No need to get offended. I was just stating the obvious. Good for you to help her out
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  2. GrassGuerilla

    GrassGuerilla LawnSite Bronze Member
    Messages: 1,440

    Yes. $25. Did you read that this was for my wife's best friend? Going through a divorce, having financial trouble. Needing someone to do a job that her ex-husband used to handle. Get it? It's charity work. By charging even just $25, it allows them to feel as though they are "paying you", and not feel like a charity case.

    Since I seem to have to explain it all now, I had no idea the first time how big her yard was. And then the whole "we cut that too" (the other 2.5 acres) was out of left field. Didn't see that coming the first time and just did it for her. On this second cut, my plan was to do just her yard. And if she wanted the rest done, it was going to be full retail. It's not even her property.
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  3. iand

    iand LawnSite Senior Member
    Messages: 900

    why doesn't my lawn look as good as my neighbors when you mow both on the same day
    my response was because i mow their lawn the way i think it should be mowed and i mow yours the way you think it should be,this is the second time he's asked me in 4 years and i gave him the same response last time :)
  4. macgyver_GA

    macgyver_GA LawnSite Senior Member
    Messages: 826

    :laugh::laugh::laugh: NICE!
  5. weeze

    weeze LawnSite Fanatic
    Messages: 12,746

    got fired by a customer for the first time today. we had a ton of rain and i mowed his yard 2 days after the rain and it was still a little soggy so i made a few scuff spots in it. anyone with common sense would just be like ok no big deal but this guy is like crazy nit picky. his yard sucks anyways since half of it is dirt with a few weeds growing out of it. the scuff marks weren't even that bad and he was flipping out almost.

    it's funny how the people with the worst yards always complain the most. it's like they think their yard is perfect or something.

    i could understand if it was a perfect yard and i made 2 big ruts down through the middle of it but come on man. in a week you won't even be able to see the marks anymore. it's not like it was a big deal.

    this guy was annoying as heck too. he never shuts up. he just talks talks talks and hardly lets you get a word in. he'd be better off listening for a change and to shut his mouth every once in awhile.

    anyways all i can say is good riddance. i told him to stop wasting my time. he's the type that is never gonna be pleased no matter what. complain a little more is what i should've told him. :laugh:
  6. 9ball1018

    9ball1018 LawnSite Member
    Messages: 108

    This doesn't involve a customer but the other day I was trying a new guy out. He got the push mower off and I pointed and said there's a peice of rebar sticking out of the ground he said I see it. It was literally like 6 feet from the the curb. He starts mowing gets 6 feet and hits it. I shook my head while saying really!
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  7. Utah Lawn Care

    Utah Lawn Care LawnSite Bronze Member
    Messages: 1,560

    We send a new client his first monthly bill after mowing for a month. He texted wondering why he was being charged for 4 mowings when we had not come even once. He said the lawn was not even growing yet. I told him the reason his lawn was short and looked like it was not growing was because we have been mowing it each week. After texting for half the day I finally told him he owed xxx amount and left it at that. I later thought about it and I am fairly certain he was drunk texting. A couple weeks later he sent us our check in the mail and we never serviced him again.
  8. alldayrj

    alldayrj LawnSite Gold Member
    Messages: 3,793

    Got two calls saturday, i scheduled the estimates for 6 and the other at 7 yesterday evening(tues). I called them both around 4 pm to confirm. The first said we got someone to do the work, "you probably dont need to come". I said " youre right i PROBABLY. Dont, thanks for the heads up" SARCASM. I called the other and they were wondering why i was calling, of course they would be there. Two complete sides of the spectrum

  9. deereequipment

    deereequipment LawnSite Senior Member
    Messages: 370

    a polite way to say they didn't like the way it was pruned?
    (sorry, first thing that came to mind).
  10. Patriot Services

    Patriot Services LawnSite Fanatic
    Messages: 14,506

    Or they don't want the lawn guy putting a 40' palm through the roof.
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