For some, not mch work is being done this time of the year - or at least not as much work as usual. That doesn't mean your phone should be shut off. If you can answer the phone when it rings, do it. People prefer to speak to a real person.... However, if you cannot answer the phone a few things... #1 - get voicemail - no one in 2006 should be using an answering machine #2 - leave a polite, easy to understand, professional sounding message.... no dogs or kids in the background, not your home number, etc... It should be a dedicated line with a message like this.... Thank you for calling ABC Landscaping. We are currently unavailable to accept your call, but please leave your name, phone number, and a brief message, and someone will return your call promptly. Thanks again for calling and Have a Nice Day!