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TIP OF THE DAY - Invoices & Customers

Discussion in 'Business Operations' started by keepoffthegrass, Sep 16, 2010.

  1. keepoffthegrass

    keepoffthegrass LawnSite Member
    from Ontario
    Messages: 212

    About three months ago I was sitting up late one night doing invoices. I took a break from the invoices and started going through a stack of bills on my desk. I got side tracked from what I was doing (invoicing) because there was a yellow invoice in the stack of papers on my desk that I had just remembered was coming due really soon or past due.

    The light bulb turned on and I jumped in my truck and went to the 24hr walmart to get bright green paper. I threw out about 15 invoices that i had just printed and printed them again on green.

    I've been invoicing on expensive green paper now for 3 months and have noticed very good results.

    I have noticed a reasonable change in payments and people are alot less likely to "forget" to pay me. There will always be a bright green invoice staring them in the face within the stack of white bills on the corner of their desk.

    2 days ago I called one of my larger commercial contracts regarding a late payment. The first thing she said was "Oh, thats right!, yours are the green ones right?" as she chuckled. She was able to find it fast and process payment. She isnt the only customer that has commented on the green invoices.

    Some of you im sure already do this. For others, I hope this idea helps!

    Hope everyone is doing good this season!
  2. DQL10

    DQL10 LawnSite Senior Member
    Messages: 292

    Not a bad idea. Although there might be some disadvantages to this process but the theory behind it is genius! Simple yet a great idea. I like it. Might have to give it a try.
  3. tmetz

    tmetz LawnSite Member
    Messages: 115

    Wow, never thought of that either! Are you using neon green or a different shade of green. That's an awesome idea id like to try it out
    Posted via Mobile Device
  4. knox gsl

    knox gsl LawnSite Fanatic
    Messages: 6,022

    Next month will be colored paper, maybe a cheap way to get everything payed up faster.
  5. Roger

    Roger LawnSite Fanatic
    Messages: 5,938

    I did this several years ago, started using green paper for invoices. In my judgment, some people may have paid faster when I started the practice. My thought was that my invoice would stand out from others, having something identifiable. However, after a few months, everybody reverted back to their own ways. I have abandoned the practice. I think I still have part of a ream of green paper in the office.

    I've moved as many people as possible to e-invoicing anyway. I don't know what color paper they use to print my invoice, and don't care. As a rule, those willing to accept e-invoicing are the most prompt payers. In other words, getting their invoice via e-mail is more effective in getting prompt payment that color of any invoice I send via USPS.

    Just my observations ...
  6. yardatwork

    yardatwork LawnSite Senior Member
    Messages: 651

    I used two part invoices...customers gets the yellow invoice and I keep the white invoice part. Typically have zero issues with nonpayments. If I ever have issues, it's the deadbeats that never had any intention of paying...and...it's a trip to the magistrate! That's only happened twice in twelve years though. So I'm pretty satisfied with my billing results!
  7. keepoffthegrass

    keepoffthegrass LawnSite Member
    from Ontario
    Messages: 212

    The neon green is a bit intense. I use a bright, flat green. cost about 3 bux more per 500 sheets... Thats a couple years worth for me.
  8. cbtexas

    cbtexas LawnSite Member
    from texas
    Messages: 17

    I use this idea too. Been doing it for about 8 years now. One day I had a vendor send me a bill on yellow paper and I thought that was a great idea because it stood out just like you said. Now I buy about 8 reams of paper at a time so I don't run out. I have ran out before and the white invoices just look bad to me after seeing the yellow day in day out. It really bothers me to send them on white paper now, thus I always strive to keep the yellow in stock. It cost more but is worth it to me.
  9. bohiaa

    bohiaa LawnSite Fanatic
    Messages: 5,220

    WOW thanks for posting....

    that ole yellow paper I bought several years ago is still sitting
    Grt way to get rid of it.
  10. Woody82986

    Woody82986 LawnSite Silver Member
    from DFW, TX
    Messages: 2,128

    I send the overwhelming majority of invoices by email now but I might give the different colored paper a shot for the few I do send paper invoices to. I know I have some green and yellow paper sitting around here I was wondering what to do with.

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