While some low rent complexes may not care about such things the ones I'm working for do. They expect an attempt at professionalism. I had an arguement last year with a LS member about the customers looking at the lawn guys as nothing more than a slug. Well that may be true in his town. Its not where I work. Example just this past week I was complemented at my higher rent complex by one of the renters on the fact that me and my guys are clean cut, courteous and don't look like just released felons. If we were nothing more than a slug in their eyes they wouldn't say things like that. True that. Common sense stuff right? Yeah.... aint happening. Not until obummer lowers my taxes and the price at the pump goes down..... A LOT. Thanks You would think, right? Apparently not that common tho, the previous company sure managed to screw up a lot...... over and over and over. They didn't just piss off the local management they did such a poor job that when the big swinging dicks from HQ showed up for their annual property inspection they said those guys were OUTA here.