I called Verizon up last year and ask about putting an add in the local yellow pages and I named the yellow page book I was interested in. We came to an agreement but the put my ad in another yellow pages about 40 miles away that overlaps my area to some extent but it was not the yellow pages I requested. I sent this problem to the Better Business Bureau and they have replied and told me they are working on it. In the mean time I'm getting collection calls and mail where Verizon has turned this over to different collection agents. This has been going on for some time. I don't feel I should have to pay for the add since I let them know the name of the yellow page book I was interested in and they put my add in another. I always pay my bills and have exellent credit. They say I agreed over the phone and they have my ssn which is true but not for the pages they put my add in. The agent that I was working with has quit and I'm not hearing anything from the BBB. They say I will have to go to court and pay huge lawyer fees. Very rude on the phone and they are not interested in my explanation. They just want money. Don't I have any rights? If I had to go to court in Texas where verizon is located that would cost more than the $400 ad fee. I believe they are rough housing me trying to scare me on the phone when I know I'm in the right. I was promised they would send a draft of my add and work with me before they published it but they never followed through. What would you do? I don't want to ruin my perfect credit but hate to give in to them when I know they did not deliver what I asked for.