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Discussion in 'Pesticide & Herbicide Application' started by grassmasterswilson, Jun 7, 2013.
we don't even have trugreen where i live. we have the turf doctor.
Tru green, like bad weather, will always be with us! If necessary, they will lawyer up, file chapter 7 and change their name, but they will always be around!
TG sucks around here too...I love seeing them spray in the wind and pouring rain.
Around here they also do lawn mowing, they lowball worse than two drunks on a Murray mower from Walmart and their quality is the worst. The city here is about to fire them.
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TG Chemlawn and TG Landcare are no longer one and the same, in regards to the mowing comment.
Be happy if you have a national in your market. They pump up the awareness with massive marketing campaigns, creating demand, then they so far oversell/underdeliver that they leave hordes of customers out searching for what was promised. Unauthorized or ghosted apps, burns, jamming everything into a 4 week schedule to get extra apps in at the end of the season, constant telemarketing additional services, etc. etc. should give you plenty of opportunity.
But they still created the demand.
I've heard the drums pounded heralding the demise of Chemlawn and now TG about every other year for the past 25, through disastrous changes of ownership, oddball acquisitions and more. Yet, they're not only still here, they're still number 1. I wouldn't hold your breath on that changing..lol
I agree 100% with this post and think it adds to my first post to this thread. But once again the oversell/underdeliver is a matter of untrained Employees who are under paid or on a commission that causes them to Lie, Cheat and Steal from both the Company and the Customer. How many post here have been a bout TG/CL Ghosting application (invoice without service) to make the daily bonus?? How many posts were about being under cut by TG/CL because the salesman under measures the Property to make the commission??
IMHO TG/CL is top heavy and consider the worker as cheap commodities that can be replaced. I think their Equipment even shows that in the fact it is very Idiot Proof. (BTW I own a former TG/CL Isuzu) Spray techs only need a Driver License and the ability to find an address.
TG/CL does create a demand and they do keep or satisfy a certain group of people. I have run into those people and you have too. They are only concerned that their weeds are some what green and the Price is low. I think in that case I/we over produce quality that the customer never perceives. So yes there is a place for TG/CL current level of service.
This statement caught my eye. Isn't it good to make things as easy for your guys as possible? I try to idiot proof everything -- even for myself. Its so much easier to do all of the "heavy thinking" things at the shop and keep everything KISS simple when I'm on the lawns.
Just announced today. ServiceMaster is "separating" itself from TruGreen. Effective Dec 31. TruGreen is supposed to become a privately held company. Actually probably that best thing for TruGreen and their dwindling customer base. This move may allow them to get back to their roots of the 1980's. TruGreen is estimated to lose approx $30 million this year. ServiceMaster can't make a profit b/c of TG!
It is actually sad to think that True Green might go under. While we have no respect for the Quality of their service, They do provide both a mass advertising and Chemical Lobbying that helps our Industry greatly. Fact is TG is my best salesman, I would hate to lose them.
Just to clarify, TruGreen is not "going unde"r, (i.e. out of business, filing bankruptcy, etc.) ServiceMaster is calling it a "tax-free spin-off" of TruGreen. Making TG a stand alone company. As such, TG will be an independently held private company. As I said earlier, essentially going back to its "roots" before the first time that they were bought-out in 1987 by Waste Management. IMHO that was the beginning of the end of the "Original" TruGreen. Further compounded by the following year of the great drought of 1988!!
As a Stand alone Company TG has a better change of going under. They haven't turn a real profit or paid back years of Losses.