Hello all, I have a friend who is a customer of TruGreens (first mistake). He wants to know what he should, well, know about their method of operation so he can really hammer the rep he has. He also wants to know what he needs to be looking for when they do service his account, before and after results. I know they mostly use liquid fert so that way they can dilute the product further, but other than that I am guessing. I know they deal on ignorance, and also on sheer volume rather than quality. Please let me know each and every gripe you have with these guys. I really want him to have a lot of ammo to use. Thanks!