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Two questions in one *Service Agreements and Call backs*

Discussion in 'Business Operations' started by stevenf, Feb 16, 2011.

  1. stevenf

    stevenf LawnSite Bronze Member
    Messages: 1,612

    I had a postcard mailout and gave two estimates. One of them acted like the price was good and said they appreciate my quick response. Said that she would let me know in a couple days. Today is day two and I was thinking of calling her back. Do you guys think I should call so soon? Do you usually call before they do?

    Also, This is the first year I am doing service agreements and targeting higher income properties. I will offer a cancellation notice but I am leaning away from 30 days. Do you guys offer 30 day cancellation or do some of you have 14 day(which is what I was thinking)...?
     

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