cantoo
LawnSite Silver Member
- Location
- Ontario, Canada
We have this "crazy" customer that we work for. She wants us to do all kinds of work but doesn't want her husband to know that we do it and for the stuff that he does know about she doesn't want him to know how much it costs. This work is done at their cottage so he isn't there very often. She is driving us crazy, we barely have time for our regular customers and she wants us to do everything from putting up ceiling fans to planting flowers. Last night we removed a bunch of small spindly cedar trees along the roadway, tonight she leaves 8 messages on our machine saying that her husband is mad as hell because we removed his trees without his permission and he wants them back now. I'm ready to kill her and tell her husband how much money she has given us so far. That is part of the problem, money is like water for her she just keeps shoving it and we keep taking it. The next step is a $5000 retaining wall and I know she is going to want more stuff done. Her husband is just as crazy as she is, we have her messages recorded on our answering machine saying to remove the trees but "please" don't tell my husband. She must think he is blind. I know I am rambling but this lady is causing us some grief. I'm not sure I could handle this as a full time job with customers like this. I guess I should just take the money and shut my mouth. Do any of you guys have crazy customers like this or do we have the only one?